FAQ

You have questions. We have answers.

HaulHound Platform FAQ’s & Troubleshooting

Q: How do I get started using HaulHound?

For drivers: Download the app from Google Play or the Apple App Store, post your lane(s) and get matches immediately.

For shippers: Go to search.haulhound.com and you can begin searching for trucks. If you can’t find the perfect truck, go ahead and create a lane alert and we’ll email you updated capacity in real time.

Q: Where do HaulHound’s instant matches come from?

We search other logistics databases–everything from loadboards to the industry’s biggest shippers and the smallest brokers. Our proprietary platform updates in real-time.

Q. Are HaulHound’s results reliable?

We vet all shippers by running credit checks. All truck posts are accompanied with FMCSA safety rating.

Q. What does HaulHound cost?

HaulHound is completely free. It will never cost truck drivers or shippers anything to use our search engine or our app.

Q. What types of equipment can you post or search on HaulHound?

We offer options for both FTL & LTL for the following equipment types:

  • Dry Van
  • Flatbed
  • Reefer
  • Power-unit
  • Cargo & Sprinter Van
  • Straight trucks
  • Bulk: tankers, pneumatics, loggers, dump, livestock

Q. Is HaulHound Secure?

Yes, the HaulHound applications use a secure connection. You should feel secure in your interactions when posting lanes, creating lane alerts, and finding load matches. Of course, like any application, don’t share your username and password. If you feel that someone has accessed your account without your permission, please reset your password immediately.

Q. The app won’t accept my US DOT or MC Number. What should I do?

Please contact info@haulhound.com and type ‘US DOT/MC Number Not Accepted’in the subject line. We will take care of this ASAP.

Q. I have feedback for the HaulHound team. Who should I contact?

Feel free to email info@haulhound.com. We can promise it will get read.






For Owner-Operators & Independent Carriers:

Shippers & Brokers, Search Empty Capacity Now: